Conversalyse

Early Access

Gain Users,
Improve Satisfaction
with AI-
Driven Insights

Elevate customer interactions and empower your team with our AI-powered solution. Experience near real-time analytics, seamless API integration, and unparalleled security compliance, all while supporting over 65 languages. Revolutionize your contact center, enhance service quality, and drive sales with Conversalyse.

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Why Choose Us?

Conversalyse boosts customer satisfaction, grows your customer base, and eliminates the hassle of managing and tracking agent performance across every department

AI Interaction Analysis

Focus on insights, not manual reviews, by analyzing interactions automatically, saving your team from sifting through recordings or transcripts.

Near Real-Time Insights

Gain near real-time insights into every customer interaction with advanced interaction analytics. Enhance decision-making and improve service quality instantly.

Seamless Integration

Easily integrates with your existing CRM, call center software, and business tools, making implementation hassle-free.

Global Language Support

Communicate with customers around the world seamlessly. Our AI supports over 65 languages, ensuring smooth interactions across all regions.

Secure and Compliant

We prioritize data security by building our platform in alignment with GDPR, HIPAA and SOC 2 principles, keeping your customers' information secure.

Scalable AI for Growing Businesses

Our AI tools are designed to scale effortlessly with your company, whether you're managing a small team or a large enterprise.

Tailored AI Insights

Get personalized, actionable insights based on your specific business needs. Conversalyse adapts to provide the most relevant data.

Effortless Agent Monitoring

Monitor agent performance across departments automatically with AI-powered tools tracking call quality and customer interactions.

Features

Conversalyse boosts customer satisfaction, grows your customer base, and eliminates the hassle of managing and tracking agent performance across every department

AI-Driven Sentiment Analysis Across Channels

Understand the emotional tone of customer interactions across calls, chats, and emails. Conversalyse analyzes both voice and text, providing near real-time insights into sentiment after each interaction.

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Automated Interaction Categorization

Automatically categorize and tag interactions from calls, chats, and emails based on topics, urgency, or customer intent. Easily manage large volumes of interactions with AI-driven categorization.

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Near Real-Time Interaction Analysis

Get AI-driven insights into customer interactions immediately after they’re completed. Conversalyse provides near real-time analysis to help you act quickly on post-interaction data.

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Unified Multi-Channel Analytics

Track performance metrics such as response time, customer satisfaction, and interaction quality across all channels (calls, chats, and emails) in a single dashboard.

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Keyword and Topic Extraction Across Channels

Identify important keywords and topics from calls, chats, and emails to gain deeper insights into customer needs. Use this data to improve services and inform your business strategy.

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Speech-to-Intent and Text-to-Intent Recognition

Detect customer intent through spoken and written interactions. Whether it’s a call, chat, or email, Conversalyse’s AI identifies intent to provide actionable insights.

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Customizable Multi-Channel Dashboards

Tailor dashboards to track key metrics from calls, chats, and emails. Visualize data that’s most relevant to your operations, improving decision-making and performance tracking.

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Proactive Issue Detection

Identify potential customer issues across all channels by detecting dissatisfaction or service-related problems in customer interactions. Take action to resolve issues promptly.

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Advanced Multi-Language Support

Reach global customers with AI that supports over 65 languages across calls, chats, and emails. Ensure smooth communication with customers worldwide.

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Cross-Channel Interaction History

Access and analyze the complete history of customer interactions, whether through calls, chats, or emails. Get a holistic view of customer journeys and improve personalized service.

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Data-Driven Insights for Sales and Support

Analyze interactions to identify sales opportunities, improve support quality, and enhance customer service. Leverage data from every communication channel to drive business improvements.

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Compliance and Security Across All Channels

Ensure that all customer interaction data, whether from calls, chats, or emails, is secure. Conversalyse aligns with GDPR, HIPAA, and SOC 2 principles to protect sensitive data.

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Join the waitlist

Be the first to know when we launch. Get early access and exclusive discounts.

Early Access

Transform Your Business

Unlock the full potential of your customer interactions with AI-powered insights, improving efficiency and driving smarter decisions across all communication channels.

Conversalyse is designed to revolutionize the way you manage customer interactions across calls, chats, and emails. Our AI-powered platform provides near real-time insights that enable smarter decision-making and drive operational efficiency. With seamless multi-channel integration, global language support, and built-in security that aligns with industry standards like GDPR and HIPAA, Conversalyse equips your business to enhance customer satisfaction and scale effortlessly, all while keeping data secure and compliant.

Early Access